We're committed to providing the best quality houseplants and online shopping experience in the industry. We understand that live plants can be delicate, and while we go the extra mile to protect them during transit, there are factors beyond our cont
Your plants will be carefully wrapped and packed to prevent soil and pots from shifting while in transit. We use biodegradable packing peanuts to cushion the plants – these can be disposed of by composting or dissolving in water. Unless stated in the
How can I leave a review for a product I've purchased?. To leave a review, follow these steps on the website version of our site:. What can I get for leaving a review?. We value your feedback! For each written review, you earn 30 points. If you inclu
Email addresses can only be changed from our end. Shoot us an email at [email protected] with the current account email address as well as what you'd like to change it to. To change your password, on the sign in page, navigate to "Forgot Passwor
We'd be glad to! Feel free to shoot us an email at [email protected] for expert advice and recommendations – we’re all plant peeps at BWH!
We’re here to help! You can reach us by:. We look forward to hearing from you!