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BWH Plant Co

The BWH&#xA0;<a href="https://bwhplantco.com/pages/green-thumb-club?_pos=3&amp;_sid=5fa265f73&amp;_ss=r">Green Thumb Club</a>&#xA0;is our exclusive rewards program for new and experienced plant parents alike! &#xA0;Every purchase earns you points that you can cash in for coupons, merch, and even free plants!&#xA0;Points expire yearly on a rolling basis. You&apos;ll receive reminders by email if your rewards are approaching expiration a month and a few days before this happens so you don&apos;t miss out!&#xA0;Log in or sign up using the green &apos;PERKS&apos; button at the bottom corner of the website.&#xA0;

The BWH Green Thumb Club is our exclusive rewards program for new and experienced plant parents alike!  Every purchase earns you points that you can cash in for coupons, merch, and even free plants!. Points expire yearly on a rolling basis. You'll re

What is Green Thumb Club?

Green Thumb Club (Rewards Program)

Is there a guarantee on plants?

What can I expect when receiving a BWH package?

How do I leave a product review?

How do I change the email address or password for my account?

Can you give me plant care advice?

How do I contact you?

General

Is it possible to return merchandise or apparel?

When will the plant I want be restocked?

When does the website restock?

What is a Plant Surprise? How does that work?

Do you have gift cards?

What happens if the price drops after I purchase?

Can you give me care tips?

Product Questions

How long will it take to get my order?

Do you use heat packs in the winter?

What should I do if my order arrived damaged?

Where do you ship?

What shipping carriers do you use?

Do you offer free shipping?

Can I make changes to my order?

Help, I've shipped my order to the wrong address!

Can you hold onto my order and ship it later?

How do I include a gift note, gift wrap, etc?

How does local pickup work?

How do I cancel an order?

Orders & Shipping

How do I use my rewards points?

It's my birthday! How does BWH celebrate birthdays?

How do I redeem a free Plant Surprise reward?

How do I add my birthday to my profile?

Can I combine my plant perk rewards or other coupons?

Do you have any coupons available?

Do you have a referral program?

Discounts

What is Green Thumb Club?Updated a year ago