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BWH Plant Co

<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; color: rgb(26, 26, 26); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our team usually takes 4-7 days to prepare your order. Once shipped, orders usually take no more than 5 business days to arrive.<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; color: rgb(26, 26, 26); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">And don&apos;t worry - you&apos;ll get a shipping notification email with tracking when it&apos;s on the way!&#xA0;<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; color: rgb(26, 26, 26); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note: After holidays or sitewide sales, our processing time will likely be extended.&#xA0;

Our team usually takes 4-7 days to prepare your order. Once shipped, orders usually take no more than 5 business days to arrive. And don't worry - you'll get a shipping notification email with tracking when it's on the way!. Please note: After holida

How long will it take to get my order?

Orders & Shipping

Is there a guarantee on plants?

What can I expect when receiving a BWH package?

How do I leave a product review?

How do I change the email address or password for my account?

Can you give me plant care advice?

How do I contact you?

General

Is it possible to return merchandise or apparel?

When will the plant I want be restocked?

When does the website restock?

What is a Plant Surprise? How does that work?

Do you have gift cards?

What happens if the price drops after I purchase?

Can you give me care tips?

Product Questions

Do you use heat packs in the winter?

What should I do if my order arrived damaged?

Where do you ship?

What shipping carriers do you use?

Do you offer free shipping?

Can I make changes to my order?

Help, I've shipped my order to the wrong address!

Can you hold onto my order and ship it later?

How do I include a gift note, gift wrap, etc?

How does local pickup work?

How do I cancel an order?

What is Green Thumb Club?

How do I use my rewards points?

It's my birthday! How does BWH celebrate birthdays?

How do I redeem a free Plant Surprise reward?

How do I add my birthday to my profile?

Green Thumb Club (Rewards Program)

Can I combine my plant perk rewards or other coupons?

Do you have any coupons available?

Do you have a referral program?

Discounts

How long will it take to get my order?Updated 4 months ago