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BWH Plant Co

We&#x2019;re not currently offering free shipping on orders as we&#x2019;ve had to adjust due to rising shipping rates and resource allocation for our small business.&#xA0;But don&#x2019;t forget, you can redeem your rewards points for free shipping! Here&#x2019;s a quick <a href="https://bwhplantco.gorgias.help/en-US/how-do-i-use-my-rewards-points-456075" rel="noopener noreferrer" target="_blank">how-to on redeeming your points.</a>

We’re not currently offering free shipping on orders as we’ve had to adjust due to rising shipping rates and resource allocation for our small business. But don’t forget, you can redeem your rewards points for free shipping! Here’s a quick how-to on

Do you offer free shipping?

Orders & Shipping

Is there a guarantee on plants?

What can I expect when receiving a BWH package?

How do I leave a product review?

How do I change the email address or password for my account?

Can you give me plant care advice?

How do I contact you?

General

Is it possible to return merchandise or apparel?

When will the plant I want be restocked?

When does the website restock?

What is a Plant Surprise? How does that work?

Do you have gift cards?

What happens if the price drops after I purchase?

Can you give me care tips?

Product Questions

How long will it take to get my order?

Do you use heat packs in the winter?

What should I do if my order arrived damaged?

Where do you ship?

What shipping carriers do you use?

Can I make changes to my order?

Help, I've shipped my order to the wrong address!

Can you hold onto my order and ship it later?

How do I include a gift note, gift wrap, etc?

How does local pickup work?

How do I cancel an order?

What is Green Thumb Club?

Green Thumb Club (Rewards Program)

Can I combine my plant perk rewards or other coupons?

Do you have any coupons available?

Do you have a referral program?

Discounts

Do you offer free shipping?Updated 10 months ago