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BWH Plant Co

If you need to cancel your order, please let us know within 12 hours of placing it.&#xA0;We can also <a class="fr-green fr-strong" href="https://bwhplantco.com/pages/help-center?hcUrl=/en-US/can-you-hold-onto-my-order-and-ship-it-later-381772">hold orders</a> for up to 2 weeks if that works better for you!

If you need to cancel your order, please let us know within 12 hours of placing it. We can also hold orders for up to 2 weeks if that works better for you!

Can I cancel an order?

Ordering & Shipping

Is there a guarantee on plants?

What can I expect when receiving a BWH package?

Do you offer wholesale?

How do I leave a product review?

How do I change the email address on my account?

Can you give me plant care advice?

How do I contact you?

General

Is it possible to return merchandise or apparel?

When will the plant I want be restocked?

When does the website restock?

What is a Plant Surprise? How does that work?

Do you have gift cards?

What happens if the price drops after I purchase?

Can you give me care tips?

Product Questions

How long will it take to get my order?

Do you use heat packs in the winter?

Do you offer cold packs for summer shipping?

Something arrived damaged, what do I do?

Where do you ship?

What shipping carriers do you use?

Do you offer free shipping?

Can I make changes to my order?

Help, I've shipped my order to the wrong address!

Can you hold onto my order and ship it later?

How do I include a gift note, gift wrap, etc?

How does local pickup work?

What is Green Thumb Club?

It's my birthday! How does BWH celebrate birthdays?

Green Thumb Club (Rewards Program)

Do you have a referral program?

Discounts

Greener Friday Sale FAQ

Can I cancel an order?Updated 6 hours ago